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  • Where can I rent a car in Iceland?

The booking process

Where can I rent a car in Iceland?

We recommend one of the leading international rental car brands. Mainly that can provide a car equipped with spikes during winter for your security.

Questions?
Good! We got answers

Coronavirus (Covid-19) / Last update 17.08.2020

  • Where can I find reliable information about the Covid situation in Iceland?
  • How much does it cost to have the Covid test done in Iceland?
  • During quarantine, how can I get my groceries while staying in the holiday home?
  • How do I make an appointment for my second Covid test?

The booking process

  • How do I book a holiday house with Viatis?
  • How many people are allowed to stay in the house?
  • What is the minimum rental period?
  • What are the arrival/departure days?
  • Can I book a house on other days than Thursdays and Sundays?
  • Can I book a holiday home in the wintertime?
  • Why do I have to provide flight details in the booking process?
  • I have not yet booked a flight (i.e. cannot provide the required flight information in the booking process), can I still book my chosen house?
  • Can I book a final cleaning?
  • When and how do I receive my travel documents?

Check-In Center

  • Why do I have to go to the Viatis Check-In Center?
  • Why do I have to pick a specific Check-In Center?
  • Where in Iceland are the Viatis Check-In Centers? How are the opening hours?

Prices and additional charges

  • Is the use of water, heating, electricity and gas included in the price?
  • Must I provide a security deposit and how do I get it back?

Rental Car

  • Can I reach the house even if I´m not driving a four wheel drive car?
  • Where can I rent a car in Iceland?
  • Where do I get practical information on driving in Iceland?

Staying at your house

  • What are the basic facilities?
  • Am I allowed to smoke in the house or apartment?
  • What can I do if I need assistance with anything in the house?

Other

  • I cannot find my question under FAQs, what do I do?
  • Where can I find general travel information about Iceland and information on passport, exchange rates and health regulations?

Viatis Kit

  • Can I stay in the house without bedlinen?
  • What is included in the linen package from Viatis?
  • What is the size of the sheets/bedcovers in the linen bags by Viatis?
  • Where do I pick up my keys and bed linen?

Getting to your house

  • How and when will I be informed of the location of the holiday home?
  • What if I arrive late, is the Check-In Center open?
  • What can I do if I have difficulties finding my house?
  • At what time can I enter the house on the arrival day?

Payment terms

  • What are Viatis payment terms?
  • Do I need a credit card to book a holiday home with Viatis?
  • Can I cancel my booking?

Arrival in Iceland

  • Do I need a mobile phone during my trip in Iceland?
  • I will bring my own linen, do I still have to go to the Viatis Check-In center?
  • Where in Iceland are the Viatis Check-In Centers? How are the opening hours?
  • I will arrive in Iceland several days before staying in the Viatis house. Can I go to the Check-In Center and get the keys/bedlinen upon my arrival, or is it only possible the day before taking over the house?
  • Do I need to leave a credit card number in order to receive the holiday home keys?
  • I have booked more than one house, will I get all the keys at the same time?

Leaving the house

  • Who is responsible for the final cleaning?
  • At what time must I leave at the day of departure?
  • Where do I return the keys/bedlinen?

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Seitzstr. 19
D-80538 München
Germany


info@viatis.is
+49 89 215279 70


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