The booking process
What are Viatis payment terms?
When your holiday home booking is confirmed, a 20% down payment is due. The remaining 80% is then due 25 days before your arrival date. If you book fewer than 28 days before arrival, the full amount (100%) is due at the time of booking. Payments are made either by secure online payment link (Visa or Mastercard) or by bank transfer, and you'll receive an invoice. Payments are no longer charged to your card automatically.
Questions?
Good! We got answers
Booking your holiday house
- How do I book a holiday house with Viatis?
- How many people are allowed to stay in the house?
- What is the minimum rental period?
- What are the arrival/departure days?
- Can I book a house on other days than Thursdays and Sundays?
- Why are there no houses available for my dates?
- Can I book a holiday home in the wintertime?
- Why do I have to provide flight details in the booking process?
- I have not yet booked a flight (i.e. cannot provide the required flight information in the booking process), can I still book my chosen house?
- Can I book a final cleaning?
- When and how do I receive my travel documents?
Online check-in
Arriving in Iceland
- Do I need a mobile phone during my trip in Iceland?
- I will bring my own linen, do I still have to go to the Pick-up Point?
- Where are the Viatis Pick-up Points located, and what are their opening hours?
- Can I pick up the bed linen earlier than the rental start date?
- Do I need to provide a credit card when signing the contract?
- I have booked more than one house, will I get all the PIN codes at the same time?