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  • The door won't lock, what should I do?

During your stay

The door won't lock, what should I do?

Some of our houses have a multi-point lock, also called a three-point lock, which is common in Iceland. With these locks, you must first lift the door handle upward before you can fully lock the door. If your door does not seem to lock at first, check whether it has this type of lock and lift the handle before locking it.

More about During your stay

  • What are the basic facilities?
  • Is there internet or Wi-Fi in the houses?
  • Am I allowed to smoke in the house or apartment?
  • What can I do if I need assistance with anything in the house?
See all FAQs →

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D-81677 München
Germany


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+49 89 215279 70


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