Viatis Check-In Center Keflavik, close to the international airport
Address: Iðavellir 11B, Keflavík. Phone: (+354) 768 6664
May–September: Open 24 hours
October–April: Open 8:00-20:00
In case of a flight delay, open 2 hours after landing.
Viatis Check-In Center East Iceland, in Egilsstadir
Vaskur, Miðás 7b. Egilsstadir. Tel (+354) 470 0010
Open: Monday- Friday 11:00-17:00, Saturdays: 11:00-15:00 and in connection with the arrival of the ferry
Viatis Check-In Center North Iceland - Akureyri
Hertz, Drottningarbraut, Akureyri. Across the street from the airport.
Tel (+354)522 4440.
Open: Monday- Friday 08:00-18:00
Please give them a call if the office is empty.
Good! We got answers
Coronavirus (Covid-19) / Last update 17.08.2020
- How is the cancellation policy during the period of Covid-19?
- Where can I find reliable information about the Covid situation in Iceland?
- How much does it cost to have the Covid test done in Iceland?
- During quarantine, how can I get my groceries while staying in the holiday home?
- How do I make an appointment for my second Covid test?
The booking process
- How do I book a holiday house with Viatis?
- How many people are allowed to stay in the house?
- What is the minimum rental period?
- What are the arrival/departure days?
- Can I book a house on other days than Thursdays and Sundays?
- Can I book a holiday home in the wintertime?
- Why do I have to provide flight details in the booking process?
- I have not yet booked a flight (i.e. cannot provide the required flight information in the booking process), can I still book my chosen house?
- Can I book a final cleaning?
- When and how do I receive my travel documents?
Arrival in Iceland
- Do I need a mobile phone during my trip in Iceland?
- I will bring my own linen, do I still have to go to the Viatis Check-In center?
- Where in Iceland are the Viatis Check-In Centers? How are the opening hours?
- I will arrive in Iceland several days before staying in the Viatis house. Can I go to the Check-In Center and get the keys/bedlinen upon my arrival, or is it only possible the day before taking over the house?
- Do I need to leave a credit card number in order to receive the holiday home keys?
- I have booked more than one house, will I get all the keys at the same time?